Frequently asked questions by customers about Baymoar's policies and more.

WHERE IS BAYMOAR LOCATED AND WHERE IS IT MADE?

BAYMOAR IS LOCATED IN SAN FERNANDO VALLEY, LOS ANGELES. CURRENTLY OPERATING ONLY ONLINE. OUR PRODUCTS ARE MADE IN THE US.

CAN I RETURN AN ITEM THAT I HAVE USED?
SORRY, ONLY PRODUCTS IN NEW UNUSED CONDITION WILL BE ACCEPTED FOR RETURNS.

HOW MUCH TIME DO I HAVE TO RETURN AN ITEM THAT IS NEW?

YOU HAVE 15 DAYS AFTER YOU RECEIVED YOUR ITEM. IT SHOULD BE RETURNED TO US WITHIN THE PERIOD.

DO I HAVE TO PAY FOR RETURN SHIPPING?

RETURN SHIPPING IS FREE! (AS LONG AS THE ITEM IS RETURNED ON TIME AND IN NEW CONDITION; OUTSIDE THE U.S. RETURN SHIPPING IS PAID BY BUYER)